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Terms of Service

Updated: 03/16/2020 at 17:20 Hrs
Effective Immediately - CUSTOMER ACCESS TO LANER ELECTRIC SUPPLY
SALES COUNTER, OFFICES AND WAREHOUSE IS *SEVERELY RESTRICTED*

Public Health officials in 6 Bay Area counties have issued directives
for everyone to Shelter At Home until April 7, 2020.
"Non-essential" businesses have been instructed to close.
Electricians are included in the group of "essential" personnel.
We believe our products and services to be essential support functions.

Our Curtailed Operating Plan will allow us to continue to take
and fulfill orders, while protecting ourselves and the public, as follows:

  • Reduced Operating Hours
        > Will-Call from 7AM to 3PM Only
        > Receiving from 8AM to 2PM only
        > Operating hours subject to adjustment as the situation progresses
        > Customer access to sales counter , warehouse and offices - severely restricted !!

  • Reduced On-Site Staffing
        > On-site staffing levels to be adjusted according to needs as situation progresses

  • Orders Taken by Phone or Email
        > Please click on the "Contact Us" tab to view our DID (Direct Inward Dial) phone numbers
        > We plan to forward calls made to our DID numbers to our personal cell phone numbers
        > Please click on the "Contact Us" tab to view our email addresses
        > Please be prepared for customer access to our sales and will-call counters to be SEVERELY restricted

  • Work From Home by Team Members
        > Work From Home will be implemented according to needs as the situation progresses

  • Extremely Restricted Customer Access to Operating Premises
        > For the most part - Customers will be prohibited from entering our premises
        > Business will be conducted "through the closed customer entry door" and at the will-call door

  • Services offered only to bona-fide contractor field service personnel
        > Laner Electric Supply is fundamentally a contractor wholesale supplier
        > Non-contractor customers will not be provided with service until Shelter At Home directives have been lifted
  • More details to be published here as details become available

  • Wash your hands often and thoroughly
  • Keep your (6Ft) distance from others
  • Do not touch your face / mouth / eyes
  • Quarantine yourself if you have: fever, sore throat , dry cough
  • Pay attention to Official Public Health directives
  • This is not "just like the flu" !! - The death rate appears to be orders of magnitude higher
  • America must attack and defeat this virus from a "wartime footing"
  • Pressure your legislators to PUT CASH INTO THE HANDS OF AFFECTED PEOPLE TODAY

    Laner Electric Supply's Extranet is designed for use by our contractor-type customers
    - with open trade accounts in good standing -
    to access their transaction history and current account status,
    and to easily order daily needs from the approximately 5000 items available online.

    To arrange for access please call 510/215-5100 and ask for Extranet access.


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    Coronavirus special operating hours information coming soon...

    Below, please find a link to Smart-e-Cat, where you may
    browse through manufacturer-provided catalog information for
    product lines that we sell. Smart-e-Cat usage does not require Log-In.

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